KPO, a subdialect of offshore outsourcing, has a real focus on high brainpower work. This is the kind of work that businesses have typcially called on firms like Monitor Group, Mercer Management Consulting, IBM Global Services, Deloitte Consulting, Accenture, Gartner, A.T. Kearney, PwC Consulting, KPMG Consulting, Cap Gemini Ernst & Young, Marakon Associates, Hewitt Associates, Mercer Human Resource Consulting, Towers Perrin, Electronic Data Systems, or The Parthenon Group.
What is the best city in India for KPO? India is a country with over a billion brainy souls. It’s hard to say right away where the best city is … obviously, the places endowed with a great high tech infrastructure would be at the top of the list … and places near to a world renowned, prestigious IIT university. But, to start research on the subject, I would just recommend starting with the A’s! Cities like Abohar, Abu Road, Adilabad, Agartala, Agra, Ahmedabad, Ahmednagar, Aizwal, Ajmer, Akola, Aligarh, Allahabad, Almora, Alwar, Ambala, Amber, Amravati, Amreli, Amritsar, Anakapalle, Anantapur, Anklesvar, Anuppur, Araria, Arcot, Arrah, Aruppukkottai, Asansol, Ashok Nagar, Aurangabad, Auroville, Ayodhya, Azamgarh
For the feature part ot this post, please continue reading below for an article by an industry expert on KPO, Prajakta Chandrakant Dhote , Jr. Faculty Member in ICFAI National School, Chandrapur.
Knowledge Process Outsourcing is picking pace in India. In Knowledge Process Outsourcing the focus is on knowledge expertise. It is just the higher end of Business Process Outsourcing. Knowledge Process Outsourcing delivers high value to organizations by providing domain-based processes and business expertise rather than just process expertise. After reaping the benefits of outsourcing low –end processes to India, foreign companies are now trying to outsource the high-end processes to the country.In Business Process Outsourcing there is a predefined way to solve a problem. Business Process Outsourcing’s normally include transaction processing , setting up a bank account, selling an insurance policy, technical support , voice & e-mail based support. While in Knowledge Process Outsourcing the knowledge solution for various sectors is provided like- investment solution through their personal guidance about the information’s and insight of every investments option available today, unsorted data going through a black box and coming out as useful information.
Posted by Danny 
